Anu Daved (recent 5 star review)
I was stuck with an item that needed to be couriered from Philadelphia to UK as the original sender did not deal with shipping. I called Rapid Delivery and from the first moment on the phone Brad was super helpful. He arranged a courier to collect the item so I could arrange an international courier to pick it up from him. As I was not able to print out the shipping labels for the courier, Brad kindly did this for me, too. I can’t thank Bard enough for his help! Excellent service and I would highly recommend Rapid Delivery to anyone who needs reliable and quick courier services.
thank you so much for your assistance today. I was stuck out of town and you helped make a celebration better by your kindness!
Please let your supervisor know that I think, as I told you, that you are terrific at your job. You were patient with me, prompt in your responses, accurate in all you did. You also went the extra mile and called me once the food had been delivered. Thank you, Pat. I very much appreciate your professionalism and attention.
Have a great weekend,
Oh my Pat! You made us soo happy! We have been working on a courier since about 10 am CST and couldn’t get it done. We talked to you and in less than 1 hour – your guy is out the door! THANK YOU!!! Enjoy your day!
Holly S. Kubek
Thank you so much!
It was a pleasure to talk with you and I would recommend you to my family and friends. Let your supervisor know I said that.
Have a blessed day,
To whom it may concern. I recently had the pleasure of setting
up a pick up and delivery, and to my surprise, it went way smoother than
expected considering we were ordering from Oregon. The person I dealt with,
Pat, was highly professional and accommodating and we will continue to use
Rapid Delivery Service for our company delivery needs in PA. Kind
knowledgeable employees and a rapid response time will keep us coming back!
Big thanks all the way from Oregon!
Thanks again for your help with this! Was seamless!
Christian Lee Sr. Manager,
Marketing Communications Exelon Corporation
Thank you, Alan for excellent service. You calmed a storm. I will definitely add your company to my resource list. I'm a marketing strategist.
on behalf of
"As soon as I called, Rapid was so ready to help me get out of a bind. The process to email the form and get the package delivered was no more than 2 hours. The fact they had to go to North Philly for pick up and deliver to University City was super amazing! Client for life. Mark was great on the phone and email. The icing on the cake was the follow up from Pat and Mark to confirm that receipt and package was received. Thanks Rapid!"
Thanks so much to you and your staff for taking the time to walk me through how we could work together.
I think this could be a really nice way to extend our services to our customers.
I'll stop by to bring you the completed credit card form.
"Thank you Marc! I greatly appreciate your help again. Great crew!!
Have a fantastic week,
It was a pleasure doing business with you today. I will definitely recommend your company's services and utilize you again in the future.
I appreciate the update and have the package ready for the driver when he arrives.
I also truly appreciate the exceptional service you provided on the intake of this job. I plan to add your contact info into our system and recommend RAPID to our collegues who need messenger service in the Philly area.
Good morning Brad!
I just wanted to express my gratitude for all of the hard work that was given yesterday! Thank you for showing and mirroring the same sense of urgency that we did. It was quite comforting knowing that the whole process was in good hands! Mark was very nice! Have a great remainder of the week.
Quick, fast, and super helpful. I am not in the Philadelphia area, but had to arrange for delivery of freshly baked goods to a colleague and Rapid was great. They picked up directly from the restaurant, and got the goods delivered (still fresh!) asap. Alan and Brad were both super helpful via phone and email. Would definitely recommend Rapid for fast reliable Philly area service.
- Katie F.
"Super Experience. Very helpful team. Fair price. 1st experience with Brad and his team. Would highly recommend to anyone in Philly needing a courier / pick up service."
- John Polasek
Called for a local pick up and delivery since my entire family came down with a bug and we were out of commission. Marc made the process beyond easy! Service was great, he kept me informed and the courier was extremely kind and very punctual!
Thank you again for making this delivery quick and painless. Definitely recommend and plan to use again."
I wanted to say “thank you” to both you and your staff for such exemplary customer service - you helped everyone by having a driver available for same day delivery on a tricky problem for our dealer.
We wish Jackie a safe trip up to Melville and back to Philadelphia and we will certainly recommend and use Rapid Delivery Service again."
My very best,
Manager – Sales & Marketing
*Merit Metal Products*
"If I could I would honestly rate Rapid Delivery higher. From the initial call during the Democratic National Convention 2016, which was busy a time for the entire area. Brad and Marc took care of me from jump. The best customer service I experienced ever. Overall service was nothing short of outstanding, with constant communication until my packages was delivered. Not only that when I called the next day on a very short noticed. They were able to ensure my package was delivered on time, and using outstanding logistical skills. I highly recommend their services and will 100% use there service again."
"I had to find a courier service at 5:30PM on a Friday for a delivery Monday morning. I was so grateful to be able to schedule a delivery after hours on a Friday. Brad was very quick and helpful on the phone. They arrived at my office early to pick up my boxes. I would recommend Rapid Delivery to anyone for their excellent customer service, last minute scheduling, and excellent delivery service. Thank you!"
"I found Rapid Delivery when I needed to have a large quantity of high-profile packages moved from a hotel to a secure convention center within a very tight time frame...all while I was out of town. I spoke with Brad over the phone and he assured me that everything would be taken care of, down to the minor details. When half of my packages were delayed in arriving to the hotel pick-up spot, the Rapid Delivery team made a second trip, adjusting quickly to my complicated request. Their communication with me was top-notch, their knowledge of the shipping and delivery industry superb, and they completely surpassed my expectations with their customer service. I highly recommend Rapid Delivery for any and every pick-up or delivery need!"
"I work for a very prestigious law firm in Newark, N.J. We had an emergency where we needed a Certification signed by someone in Egg Harbor, NJ within a 1 1/2 hour time window. I called Rapid Delivery and spoke with Brad. He could not do enough to help me and managed to get the job done in record time with the help of his courier! They were courteous, professional and in constant contact with me throughout the process so that I didn't worry. I highly recommend using Rapid Delivery for all your courier/messenger needs as they definitely know what they're doing. Excellent job well done!!"
"I arranged for a delivery within Center City Philadelphia and was service by Marc. he was fantastic. Delivery was timely and fees were very reasonable. It was a relief to be able to have the delivery done quickly despite the short notice. Our company Comcast appreciates your service."
"Hi Brad: I just want to thank you and your company, for the rapid and effective service even when we have a complicated situation. I'm in Puerto Rico, I work for a global company (Pepsi Co) but need a very important document in Philadelphia, that was retained by the car insurance company, this document must be sent to California, but the Insurance Company do not give the document unless a person pick it up with a signed authorization letter, since I have nobody in Philadelphia to pick this document, I call Rapid Same Day Delivery Service, and Brad personally take care of the situration, he help me get this document to California next day, I appreciate your support and will recommend it. Once again thanks for everything.
Lisa M. Munoz
Finance Administrative Assistant
Pepsi Cola Mufacturing Intrenational, Ltd.
"Thank you for such a timely pickup and delivery. You guys ROCK!!!!
Brad please send me the invoice, by email if at all possible.
AARP Foundation Experience Corps
Just wanted to let you know that your courier Patti just informed me that she completed our filing in Woodbury, NJ at 8:30 this morning. Kudos to Patti!!
Also wanted to let you know that we are very pleased with your service and the attorneys I work for in this matter are ecstatic that she completed the job thoroughly and on time, as promised!
Looking forward to sending more of our work your way!
Stewart, Bernstiel, Rebar, Smith
I just wanted to thank you, Mark and Donald for the wonderful experience it was working with you guys yesterday. Everything went smoothly and Donald was awesome! Thanks so much and I look forward to using your company for all our future needs. It was truly a great experience. Thanks again."
Jennifer Schwartz, BSN, RN
Supervisor, Blood Donation Center
Hospital of the University of Pennsylvania
"Good evening Brad,
I just want to thank you for the amazing service Rapid Delivery Service gave us. As a company that is operating 24/7. We really appreciated all the help you gave us to help us solve our issue with the sample we needed to get delivered.
Thank you and all the others for the amazing services and for going above and beyond with our requirements.
Thank you again and a big thank you to all your team that was involved in this. Have a great day."
Intertek Commodities Division
I just wanted to drop you a quick note complementing the job well done with today’s delivery and professional nature that Larry (I’m sorry, but I did not catch his last name) demonstrated. Given the urgency of the matter, I greatly appreciated both him calling me directly and letting me know how everything was progressing as well as you and your staff informing me of the same without being asked.
I believe that often times good work goes unrecognized, and I didn’t want to be guilty of doing the same.
Thanks so much for your continued great work!"
"You guys are great !! My Deposit is in my account !! Thank for the awesome service."
“Good evening Brad,
I just want to thank you for the amazing customer service Rapid Delivery Services gave us.
As a company that is operating 24/7, we really appreciated all the help you gave us to help us solve our issue with the sample we needed to get delivered.
Thank you and all the others for the amazing services and for going above and beyond with our requirement.
Thank you again and a big thank you to all your team that was involved in this”
“Thanks for all of your help, Brad. I gave you guys plenty of reasons to treat me like a jerk (and it would have been justified), but you never took the bait. You’re a real class act and you’ve got consummate professionals working over there. Thanks again!!”
“I've been working with Rapid for almost 5 years now, and they are always a pleasure to work with. Whether it's a large or small package that I need delivered (locally or within the Tri-State area) they have always been there for me.
If you need a delivery in the same day, I recommend you go with Rapid Same Day, Delivery Services!”
“Brad and Marc were very helpful and extremely easy to work with. They helped me get a complicated court filing completed with no trouble at all. I'm across the state, so everything was via internet and telephone, and both Brad and Marc were accessible whenever I needed them.
If you need a court filing done in Philadelphia, Rapid Delivery is the place to call.”
“Rapid Delivery provided personalized service to me to accomplish an odd but important shipping job within a 24 hour window of time.
I am very grateful that Rapid Delivery reunited me with my purse, wallet, car keys, and phone after I accidentally left my purse behind at a gate at the Philly airport during a layover. I panicked after reaching my destination location in Maine. How was I ever going to get back to my home in the DC area if my driver's license was at US Air Lost and Found at the Philly airport? It was extra confusing because after one initial phone call the Lost and Found department didn't pick up any of the phone calls I made to their department
Much thanks to Brad Wool, Vice President of Rapid Delivery- he gave me advice about how to get through to an actual person at US Air's Lost and Found. He also gave me advice about what to write on a letter that I faxed to RD so a courier would be permitted to pick up the purse at the Lost and Found. After I said, "Yes, please have the courier go to the airport," it was less than two hours before Brad called me back to say that he had the purse, was confirming its contents, and that he was packaging it up to be fed exed to me.
Brad also talked me through all of the charges that would come with each step of the process. As a result I was reunited with a purse, my ID, my car keys, and my phone, in less than 24 hours- all for around $140.
“I googled same day delivery in the area and this company came up. We talked to a very helpful gentleman - who I feel bad for not having his name- but he got someone on the job right away and delivered the package to the destination in less than an hour. Thanks to this, we were able to provide services to my client by end of the day today. I am very grateful that we found this company and absolutely recommend it. In addition - the cost for the service was very reasonable!”
I would like to take a minute to extend my appreciation to you, and your excellent delivery service, and especially your son, Brad. Recently, I was in a bind and had a very difficult time obtaining a passport in order to leave for a vacation in Costa Rica. After taking half a day off of work to obtain my passport, I was told that I could not pick it up. Therefore, they suggested I return the next day to obtain my passport. Being a foot and ankle surgeon, it was virtually impossible for me to take an additional half-day off of work. Therefore I would either have to hire a friend, family member, or a delivery service. I was extremely hesitant to trust this task to a delivery service or to anyone to whom I never met. I happened to notice your phone first in the yellow pages and spoke to your son.
Immediately, Brad’s confidence and competence was projected over the phone. With this said, Brad displayed phenomenal professionalism and was extremely accommodating. As you know, these qualities are extremely rare now days. With this said, I genuinely appreciate Brad’s help as well as the help of your company. I hope you will extend my gratitude to your son and enjoy the knowledge that he is doing such a great job. I look forward to utilizing you again as well as to singing your praises within my community.”
“Good morning, Tony –I was so impressed with how that was handled, that I phoned Rapid first thing this morning and spoke to Brad Wool to let him know his folks did a great job. It was very important that Michael get that package last night, and they made me look good. :)
I used them yesterday to take a package to Michael Angelakis’ home in Gladwyne, and I wanted to let you know that Rapid’s staff went above and beyond for me. When I got in this morning, there was one message from a lady in the office asking if the package could be left because nobody was home. The call came in after I had gone home. Then, there was a second voicemail left for me to say that the driver left the package in a secure area at the back of the house and then called the home phone to leave a message as to where the package was left.
I asked Brad what driver’s name was and he told me it was “Bub”. He said he’ll let his staff know how much I appreciated it. I also wanted to let you know too, Tony, because we use these people at your suggestion and they were great. Thank you again for all you do for us. We’re always the first line of defense when something goes wrong, and it is nice to hear when things go right. Have a great day and a nice weekend”
I just wanted to say thank you for your excellent customer service and a perfect delivery! I really appreciate your immediate follow up to any questions I had. I also appreicate that you reached out to me with both an email and phone call to ensure I received your response.
The gentlemen who delivered the food for the seminar, did an outstanding job. It is a bit confusing as to how to get to the 10th floor but he managed to do so. On top of that, there was a fire alarm, so everyone including he, had to evacuate the building. My apologies if he was late to his next appointment as he continued to see the job through with us despite it interfering with his schedule. Even though I am sure the fire alarm incident set him back, he maintained a very positive and upbeat attitude. I know I was incredibly stressed having to figure out how to cut my presentation in half! Finally, I called the food vendor to make sure everything was picked up ok and was told by the vendor that the beans leaked in his car. I really hope this is not his personal car and apologize for the mess it may have made in a company car. I will be writing the food vendor about this as a couple of other things were wrong in what they gave us but wanted to write and share my gratitude for your employee and service first. Thank you again!! ”
Thank you, Alan for excellent service. You calmed a storm. I will
definitely add your company to my resource list. I'm a marketing strategist.
on behalf of
Quick and Friendly Service
As soon as I called, Rapid was so ready to help me get out of a bind. The process to email the form and get the package delivered was no more than 2 hours. The fact they had to go to North Philly for pick up and deliver to University City was super amazing! Client for life. Mark was great on the phone and email. The icing on the cake was the follow up from Pat and Mark to confirm that receipt and package was received. Thanks Rapid!
THANK YOU for providing such wonderful service. You made my day! I’ll definitely use Rapid Delivery in the future.
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