“Rapid Delivery provided personalized service to me to accomplish an odd but important shipping job within a 24 hour window of time.
I am very grateful that Rapid Delivery reunited me with my purse, wallet, car keys, and phone after I accidentally left my purse behind at a gate at the Philly airport during a layover. I panicked after reaching my destination location in Maine. How was I ever going to get back to my home in the DC area if my driver's license was at US Air Lost and Found at the Philly airport? It was extra confusing because after one initial phone call the Lost and Found department didn't pick up any of the phone calls I made to their department
Much thanks to Brad Wool, Vice President of Rapid Delivery- he gave me advice about how to get through to an actual person at US Air's Lost and Found. He also gave me advice about what to write on a letter that I faxed to RD so a courier would be permitted to pick up the purse at the Lost and Found. After I said, "Yes, please have the courier go to the airport," it was less than two hours before Brad called me back to say that he had the purse, was confirming its contents, and that he was packaging it up to be fed exed to me.
Brad also talked me through all of the charges that would come with each step of the process. As a result I was reunited with a purse, my ID, my car keys, and my phone, in less than 24 hours- all for around $140.